COVID-19: An example of crisis management strategy |
An example of crisis management strategy in the context of COVID-19 coronavirus impact. Read more: https://bscdesigner.com/coronavirus-strategic-planning.htm |
87,29%
|
|
Finance |
What does business continuity mean in the context of finance? |
|
0
|
Analysis of financial scenarios |
|
|
|
Stakeholders |
How must we satisfy the needs of the stakeholders to ensure business continuity? |
|
0
|
Provide employees with a safe workplace, keep them informed about the resilience plan |
Anticipate the impact on employees, their education, health care, and daily routine. |
|
|
Keep customers and partners informed about current business status |
|
|
|
Community needs |
|
|
|
Internal Business Processes |
What business systems do we need to satisfy stakeholder needs and meet financial goals? |
87,58%
|
87,58
|
Workforce protection |
|
0%
|
0
|
Educate employees on COVID-19 |
Educate employees and clients on COVID-19 symptoms and preventive actions following information provided by local government, healthcare authorities and World Health Organization |
82%
|
82
|
Supply-chain stabilization |
|
|
|
Keep stakeholders up-to-date |
What information are our employees, customers, partners exposed to? How should we adjust our communications? |
87,5%
|
87,5
|
Time to communicate |
The time that it takes for a new policy from being developed to communicated |
75%
|
12
|
Contextual communications |
Does the communication include the context such as reasoning? Links to relevant materials and statements of official sources. |
100%
|
100
|
Work from home |
|
87,67%
|
87,67
|
% of positions where remote work is possible |
|
70%
|
70
|
Work remotely / can potentially work remotely |
|
98%
|
98
|
Tools and materials availability |
|
95%
|
95
|
Introduction to work from home |
|
97%
|
97
|
Align IT systems |
|
82%
|
82
|
Learning and Infrastructure |
What skills and infrastructure does the company need to address the crisis? |
87%
|
87
|
Educate employees on COVID-19 |
Educate employees and clients on COVID-19 symptoms and preventive actions following information provided by local government, healthcare authorities and World Health Organization |
82%
|
82
|
Awareness program penetration, % |
|
100%
|
100
|
% of practices actually implemented |
|
82%
|
82
|
Conduct global scenario planning |
Conduct strategic sessions to reframe the overall business perspective |
|
|
Align IT systems |
|
82%
|
82
|
IT infrastructure readiness, % |
|
82%
|
82
|
Introduction to work from home |
|
97%
|
97
|
Work from home awareness training, % |
|
97%
|
97
|